RESOLVED BY OP: Unable to increment the time that before Windows locks

Question

RESOLVED BY OP: Unable to increment the time that before Windows locks

OssieMac 48,006

This is something that has just started occurring. I did not make any alterations to the system to cause this. Now I cannot work out what I need to change to fix the problem, so I am hoping that someone knows the answer.

The computer locks after 1 minute and requires me to enter my pin to commence work again and I am not able to change this. A couple of screen shots of the set up included. Power settings screen shot for information. The second screen shot refers to Power setting preventing some options, but I don't know which particular settings. I am hoping someone knows what needs to be done to increment the time before the screen turns off to match the power settings because the 1 minute does not allow me to do much before locking the screen.

If more info required, then please get back to me because this is driving me crazy. I reiterate that I did not make any changes to the set up. The problem simply started all on its own.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

OssieMac 48,006

Thanks for the reply. I tried adjusting the Power and Battery settings (including setting to Never), but it did not fix the problem.

However, I have now resolved the problem by setting the screen saver settings. See the following link for instructions.

https://support.microsoft.com/en-us/windows/change-your-screen-saver-settings-a9dc2a0c-dc8e-9161-d270-aaccc252082a

The wait time was set to 1 minute. I reiterate that I did not do this. I had not changed anything. I have seen several posts on this forum where people have indicated various changes have occurred after Windows updates, but I cannot confirm if this is when my problem started. Sometime had probably elapsed between the last update and when I was doing work that required me to stop work on the computer for more than 1 minute (but I can't confirm this either).

I only changed the "Wait" time from 1 minute to 10 minutes. I left Screen saver option as (None) and On Resume box checked as they were when I opened the dialog. See the screen shot below.

I will try to edit the original post here to show resolved.

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2 additional answers

Answer 1

Thank you for your reply!

I'm glad to see that your problem is solved!

It's true that screen savers in general can be overlooked at times

So it proves that your time spent was worth it!

Thank you very much for your support and understanding

I hope your life is going well and you have a happy day!

I will mark your reply as “Answer”.

This will help more people in need.

You can also give me feedback on my service.

If you encounter any problems, you are always welcome to post again!

Sincerely yours

Kirito|Microsoft Community Support Specialist

Answer 2

Hello OssieMac and welcome to the Microsoft Community!

According to your feedback, you are experiencing a problem with your computer locking itself after a minute.

I don't know if you've tried this, as I don't see you mentioning it.

You can try clicking on the windows key > search and open Control Panel > Hardware and Sound > Power Options

Then in the power plan you are currently using, click on Change Plan Settings at the end.

Then you will see 【Turn off monitor】 and 【Put computer to sleep】.

Change them to Never

Then see if that solves your problem.

I'll be waiting for your feedback, if this doesn't solve your problem or you've already tried this program and it doesn't work

I'll provide you with a follow-up solution, as this is a rare problem.

So I will try to see if there are any points that I haven't noticed that I can help you with.

I hope you find the above information helpful

Kirito|Microsoft Community Support Specialist