I can't update windows

Anonymous
2024-11-26T07:04:30+00:00

I tried to update windows but the window for windows 10 update doesn't load, so I decided to troubleshoot windows update but the the troubleshooter gets stuck on "checking for pending restart". what do I do?

I started the services "Windows Update" And "Background Intelligent Trasfer Service". the problem still exist.

I ran "DISM.exe /Online /Cleanup-image /Restorehealth" but it gets struck at 62.3%.

I ran "sfc /scannow", it completed but said :

"Windows Resource Protection found corrupt files but was unable to fix some of them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag."

I ran the bat file in "Reset Windows Update Components"(https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html)link and restarted the computer, but windows update still doesn't work.

Windows for home | Windows 10 | Windows update

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DaveM121 928.6K Reputation points Independent Advisor
2024-11-26T09:40:26+00:00

Try using an in-private tab in your browser or another browser, the link is working, I just checked it.

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DaveM121 928.6K Reputation points Independent Advisor
2024-11-26T08:21:19+00:00

Thank you for the screenshot, you are running a very old version of Windows 10 from 2022, the best option is to perform an in-place upgrade with the Windows 10 ISO to bring Windows fully up to date.

Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO, not USB

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

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  2. Anonymous
    2024-11-26T08:11:34+00:00

    here it is:

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  3. DaveM121 928.6K Reputation points Independent Advisor
    2024-11-26T07:36:26+00:00

    Hi, I am Dave, I will help you with this.

    Click your Start Button, then just type winver and press Enter, please provide a screenshot of the resulting dialog.

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