Memory management BSOD

Anonymous
2024-12-29T16:57:30+00:00

I have been getting a BSOD for memory management every day at least. I have been trying to track down why this is occurring with no success.

PC build:

Motherboard: Asus ROG Strix z690-a gaming

Ram: 4x16 gb Gskill Ripjaws (64gb)

I have tried to narrow down faulty ram. I used a program called OCCT.exe and it did a memory test and was giving errors. I took 2 sticks of ram out, no errors. Interesting, so one of those two I took out must be bad... they were NOT. More testing I put in 3 sticks, no errors. I put back all 4 sticks errors again... Is there a setting or something that is giving me an issue with the 64 gb of ram but not 48gb?

  • I have updated the BIOS to the latest version.
  • All drivers are up to date.
  • I swapped the 3 stick configuration around during testing to verify it was not a faulty channel on the motherboard.
  • I ran SFC /scannow no issues identified.

Bluescreen viewer:

Any direction of assistance would be greatly appreciated.

Windows for home | Windows 11 | Performance and system failures

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DaveM121 935.1K Reputation points Independent Advisor
2024-12-31T08:53:46+00:00

One of your new minidump files indicate a virtual driver associated to the Vanguard anti-cheat caused that crash, another minidump file indicates the Nvidia graphics drivers caused that crash.

1

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a couple of slightly older version of the Nvidia device driver to try to find a version that is stable on your system.

A slightly older version of that driver is more stable than the latest version.

2

Those anti-cheats are linked to the TPM on your motherboard, go to the support page for your PC or Motherboard on the manufacturers website, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

Then completely uninstall the anti-cheat software, restart your PC and download the latest available version of the Vanguard anti-cheat software.

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  1. Anonymous
    2024-12-30T19:57:25+00:00

    Hi Dave,

    I followed the instructions you posted and did the verifier. I rebooted and it blue screens twice before the start screen. On the third time I reverted back to restore point. It created one addition minidump file for that bluescreen. I uploaded it to the same folder previously linked.

    Thank you.

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2024-12-30T07:52:26+00:00

    Your minidump files just indicate generic errors, there is nothing specific listed as the cause of those crashes.

    To try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  3. Anonymous
    2024-12-29T20:26:18+00:00

    Hi Dave,

    Thank you for taking the time to look into this.

    Here is the link to the minidump files: Minidump

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  4. DaveM121 935.1K Reputation points Independent Advisor
    2024-12-29T17:29:48+00:00

    Hi, I am Dave, I will help you with this.

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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