My keyboard stop working after I pressed "shift" key for long period of time.

Anonymous
2024-12-13T15:26:27+00:00

A pop appeared to disable shortcut

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
DaveM121 929.6K Reputation points Independent Advisor
2024-12-13T16:58:49+00:00

Hi, I am Dave, I will help you with this.

1

Open Command Prompt, then run this command and press Enter:

msdt.exe -id KeyboardDiagnostic

Run that Keyboard Troubleshooter to see if that can solve the problem.

2

If that does not resolve this for you

Open Device Manager

Expand the Keyboards section

Right click your keyboard and choose 'Uninstall'

Then restart your PC

3

Id neither of those options resolve the problem, there may be a keyboard shortcut to lock the keyboard on your keyboard, are you using an internal keyboard on a laptop or an external keyboard on a PC?

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-12-13T17:42:11+00:00

    Thanks a lot @DaveM121. This solved the issue.

    Was this answer helpful?

    0 comments