How do i cancel my subscription

Anonymous
2025-01-25T13:52:11+00:00

i bought a subscription for marketplace on minecraft, now i would like to cancel it, but every time i press cancel in the game, it takes me to the microsoft website in the subscriptions section but it doesnt show my subscription. ive gone to multiple diferent websites and questions and sections of the website, but i dont know to cancel it.

Windows for home | Windows 10 | Gaming

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Jeronimo Fuerte 45,750 Reputation points Independent Advisor
2025-01-25T16:08:09+00:00

Hi, Anonymous346HT, I am Jeronimo, Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

This is likely happening because the account that is subscribed is not the same one you are playing with, to cancel the subscription, please go to the Microsoft Store and check which account you log in with, this account is the one you would have to log in with at this link to be able to cancel the subscription:

https://account.microsoft.com/services

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