how to fix my camera, no picture?

Anonymous
2025-01-04T04:14:19+00:00

My camera shows a black screen you can hear the shutter when you take a picture but there is no picture. I have been all through the computer and can not fix it , also have used copilot trying to fix it no fix yet.

Windows for home | Windows 10 | Devices and drivers

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EmilyS726 274.9K Reputation points Independent Advisor
2025-01-04T04:46:44+00:00

Hello,

Most camera issues can be due to a physical privacy cover covering the lens. Make sure that's not the case.

Otherwise there is usually a physical button/key/switch you can use to turn the camera on or off. For example, most Lenovo uses F8 or Fn+F8, or a switch above the lens, HP has a camera key or a button on the side of the laptop, MSI uses F6 or Fn+F6, etc.

If you are not sure, please hold down Windows + R keys, type in msinfo32.exe and hit enter. Then share a screenshot of the System Information window. Thanks!

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  1. Anonymous
    2025-01-04T18:29:35+00:00

    Yes, thank you so very much I have spent a lot of time trying to figure this out. It ended up being a switch above the camera, I have never noticed that switch there before. Again, thank you, and God bless you.

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