Windows Recovery Environment Password Windows 10

Anonymous
2025-02-07T01:00:13+00:00

Hello!

I am trying to use the recovery environment to convert my bios, if possible.

Once I choose "Command Prompt" in the recovery environment advanced options, I'm prompted to choose my account and enter my password.

I only have one account option on this page, choose this account, but the password is always incorrect.

I've run the command prompt admin password reset command and it runs successfully but to no avail in the recovery environment screen.

Any help would be appreciated. I know my PIN & Micrsoft login password. I'm unclear which password this prompt wants. I also get this same error in settings-->accounts-->sign-in options--> change password.

Thanks!

Greg

Windows for home | Windows 10 | Settings

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Ramesh Srinivasan 87,175 Reputation points Independent Advisor
2025-02-07T04:04:34+00:00

Hi Greg, This is Ramesh,

This can happen if an incorrect keyboard layout/language (en-US vs en-UK) is selected in WinRE and your password contains the # symbol or other special characters.

To verify if the layout is the problem, please create a new local admin account and assign a password to it (without containing any special characters).

To create a new local admin account, open admin Command Prompt and run these commands: 

net user user1 pass1 /add

net localgroup administrators user1 /add

(Note: Replace the placeholder text "user1" and "pass1" with the new user name and password, respectively.)

See if you can select the newly created admin account in WinRE and log in.

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  1. Ramesh 181.1K Reputation points Volunteer Moderator
    2025-02-07T22:54:45+00:00

    Hi Greg,

    Glad that helped. Thanks for the feedback.

    Regarding the error in Settings, I wonder if you're able to change the MSA password via https://account.live.com/password/Change

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  2. Anonymous
    2025-02-07T19:31:24+00:00

    Ramesh,

    This worked perfectly to create another admin user account and I was able to update my bios with no problem. It's very kind of you to help me out and I really appreciate it!

    Greg

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