Hi, I'm Estrella. I'll do my best to help you.
- Start the Windows Installer Service
Press Windows + R, type services.msc and hit OK.
Look for Windows Installer service.
Right-click it and hit Start/Restart.
Do the same for the Windows Update Service and Background Intelligent Transfer Service.
Restart your computer then check.
- Reset Windows Components
In your search bar type CMD and right-click it, select run as administrator
Copy and paste each of the commands below then Enter:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart your PC once done and then try again.
- If that fails, the next step is to try System Recovery without deleting your files and apps.
Click the Start menu > Settings > System > Recovery.
Choose Reinstall Now under the section labeled 'Fix problems using Windows Update.'
Once completed, your system will restart. Please check afterward.