![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.
Can you check if your date and time are set correctly?
Please let me know if you have tried the method below.
**Make sure your account is not connected to school/work.
**Reset the Microsoft Store cache
Press the Windows Logo Key + R to open the Run dialog box, type
wsreset.exe -i
and then select OK.
Note:
A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.
**Please try to disable Secure boot
https://learn.microsoft.com/en-us/windows-hardw...
Open Settings > System > Recovery > Fix problems using windows update > Reinstall now
After that, please check the support article in the link below on How to Switch out of S mode.
https://support.microsoft.com/en-us/windows/swi...
Windows 10 and Windows 11 in S mode FAQ
https://support.microsoft.com/en-us/windows/win...
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor