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Hi, I'm John! I will help you with this.
If you haven't tried anything yet please start by following these steps below:
Here is the link: https://support.microsoft.com/home/contact
> Type this keyword and press Enter: Contact Support.
> At the bottom, click "Sign in to contact support" and sign in with your personal Microsoft account, or click "Contact Support" if you're already signed in.
> In Product and services, select "Windows".
> In Category, select "Technical support."
> Click "Chat with a support agent in your web browser".
If you ever find yourself stuck in a loop, please use the keywords "Contact Support" or "Live Chat" (without the quotes) and click "Contact Support" at the bottom.
Click "Reply" below to let me know to reach out again if you have any further questions.
I really hope this is helpful! :)
Regards,
John J.D.