My number pad on my keyboard is making directional moves instead of typing numbers.

Question

My number pad on my keyboard is making directional moves instead of typing numbers.

Anonymous

i have a ZoomText keyboard.

The number keys, when pressed, are moving around the spreadsheet instead of typing a number.

Does anyone know how to fix this, please?

Kind regards,

Lesley.

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Answer accepted by question author

Estrella721 47,875 Independent Advisor

Hi, I'm Estrella. I'll do my best to help you.

Please check if Mouse Keys is turned on. If it is, turn it off.

Go to Windows Settings > Select 'Ease of Access'.

In the left menu, find and click 'Mouse'. Make sure 'Mouse Keys' is turned off.

If it's turned off, turn it on, then off again, and restart your computer then check.

If the issue persists, is this a laptop or a desktop? If you're using an external keyboard, what is the exact make and model?

Also, what is the make and model of your device?

In the search bar, type MSINFO32 and press Enter.

Please share a screenshot of that window.

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1 additional answer

Answer 1

Hi, I'm Estrella. I'll do my best to help you.

Please check if Mouse Keys is turned on. If it is, turn it off.

Go to Windows Settings > Select 'Ease of Access'.
In the left menu, find and click 'Mouse'. Make sure 'Mouse Keys' is turned off.

If it's turned off, turn it on, then off again, and restart your computer then check.

If the issue persists, is this a laptop or a desktop? If you're using an external keyboard, what is the exact make and model?

Also, what is the make and model of your device?
In the search bar, type MSINFO32 and press Enter.
Please share a screenshot of that window.

Thank You