Missing Wifi Adapter

Anonymous
2025-04-23T06:52:38+00:00

Hello,

I have a Windows 11 Pro PC (desktop, not laptop) that worked perfectly until yesterday. I started it as usual only to find the wifi driver was not working -- I could see the driver in the Device Manager, but the Network Connections page did not show Wifi as a connection option. Following another thread I found here, I attempted to uninstall and reinstall the driver. It did uninstall, but no matter how many times I have installed the driver (yes, I checked to make sure it is the right type) it does not show on the Device Manager. I have checked the BIOS menu, reset the network settings repeatedly, updated Windows, and even reinstalled Windows -- nothing has shown the Wifi adapter driver or restored the connection.

I know it is not a problem with my router as I have other devices connected and functioning properly.

Any ideas will be greatly appreciated.

Mackayla

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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GsN5034 - IA 76,990 Reputation points Independent Advisor
2025-04-23T15:18:27+00:00

Hi,

If the driver is still not being detected, try performing a hard shutdown on the device:

  1. Turn off your computer completely.
  2. Unplug all external peripherals, including USB keyboard, mouse, pen drives, and the AC adapter.
  3. Press and hold the power button on your device for 15–30 seconds.
  4. Wait a few minutes, then turn your computer back on.

Once restarted, open Device Manager and check if the drivers are installed correctly.

Additionally, visit your PC manufacturer's website to check if a newer version of the BIOS is available. If so, download and install the latest BIOS update.

You should also boot into the BIOS/UEFI setup screen and ensure that WLAN is enabled, if that option is available.

Let me know if you still need more help.

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  1. Anonymous
    2025-04-23T11:23:17+00:00

    I have downloaded and installed the drivers from the link you provided and restarted my computer, but there is still not a listing for a Wifi adapter driver in my device manager and no listing for Wifi as an option in my network settings.

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  2. GsN5034 - IA 76,990 Reputation points Independent Advisor
    2025-04-23T10:39:13+00:00

    Hi, thank you for the screenshot.

    Here is the link to the Wireless network driver.

    https://url.trigkey.com/dd0n

    • Install the driver and restart your computer.

    Note - Clicking on the link above will directly download the drivers. Check your downloads folder in your web browser.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Let me know how it goes.

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  3. Anonymous
    2025-04-23T09:59:50+00:00

    Thank you for your reply.

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  4. GsN5034 - IA 76,990 Reputation points Independent Advisor
    2025-04-23T07:28:34+00:00

    Hello,

    Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

    May I please know the make and model of your computer?

    Type msinfo in the search bar on the taskbar and click Enter.

    Post a screenshot of the resulting dialog box.

    We will be waiting for your reply.

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