Need help with search windows 11

Anonymous
2025-05-16T05:52:34+00:00

When I type anything on search, it closes down. I have even tried a search icon on the taskbar; when I click it, it pops up and closes immediately.

Windows for home | Windows 11 | Performance and system failures

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Christine Luna 27,010 Reputation points Independent Advisor
2025-05-16T06:27:31+00:00

Hi Mikko1629,

I'm Christine, I'll be happy to assist you. It looks like your Search bar is not working, usually this issue occurs due to indexing problem. No worries, I'll do my best to help you.

May I know when did the issue start? Is there any changes made before you got this issue?

Kindly send the version or build of your Windows (Please press Windows key+R and type winver and hit enter)

Please check and follow the steps below:

  1. Please check Windows update

Please open the Settings, choose Windows update and click Check for Updates.

https://support.microsoft.com/en-us/windows/ins...

  1. Right click on start menu and choose Task Manager

Click Details Tab and end the task of explorer.exe

Then click Run New Task and type explorer.exe and hit enter

Please check if the issue persists.

  1. Run the Troubleshooter for Search and Indexing

Please press Windows key +R and paste the command below and hit enter

msdt.exe -ep WindowsHelp id SearchDiagnostic

Please follow the prompt and check if the issue persists.

  1. . Please try to run the sfc scannow to check if there's a corrupted system file. Kindly follow the steps from the link below:

https://support.microsoft.com/en-us/windows/usi...

  1. Please try to perform an in place upgrade. In place upgrade will install the new features or updates of Windows it will also fix corrupted system files. Kindly check the steps below:

Video on how to perform in place upgrade:

https://www.youtube.com/watch?v=CAOwN68AInE&amp...

Please go to https://www.microsoft.com/en-us/software-downlo...

Look for Download Windows 11 Disk Image and select Windows 11 (multi-edition ISO)

  • Once you're able to download the ISO, please right click and open it
  • Please look setup.exe and run it
  • Select yes if you will will be asked for User Control
  • Choose Next to Continue
  • Please read the License Agreement and once done, hit Accept
  • Please wait until the setup program is done and it will check if your device space is enough for the update
  • You will see the Ready to install page, please MAKE SURE that Keep personal files and apps has been checked.
  • Lastly, click INSTALL and follow the prompt.
  • It will restart your device several times, please wait for it to finish.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor

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  1. Anonymous
    2025-05-16T07:12:48+00:00

    Not sure when it started happening. I just noticed it today, when I tried to search an app. See the Windows version below:

    Edition Windows 11 Pro

    Version 24H2

    Installed on ‎16/‎04/‎2025

    OS build 26100.4061

    Experience Windows Feature Experience Pack 1000.26100.84.0

    Step 2 worked for me, thanks. I restarted my computer as well to make sure it's still working. It's fixed now, thanks for the help.

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