Copilot sandbox links in Windows chrome/firefox and android app links don't work!

Question

Copilot sandbox links in Windows chrome/firefox and android app links don't work!

Anonymous

I just subscribed to Copilot Pro and asked it to create a presentation. It did, but the sandbox link it provided to the file does not open. I am logged into the correct account, and the problem persists on Chrome and Firefox. I tried it using the Android app and had the same problem ("invalid link"). It also says it can't email the file to me. Please help.

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Answer 1

Hi Micahel,

I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

Please use Copilot in PowerPoint; the website Copilot.microsoft.com does not support creating the files or downloading them by design. More details here:

https://support.microsoft.com/office/create-a-n...

If you just bought Copilot Pro and do not have a 365 subscription, consider canceling Copilot Pro and buying the 365 subscription instead. The 365 subscription has Copilot services built-in.

I hope this information is helpful. If you have any further questions, please feel free to reach out to us. Good luck!