Device settings - default printer says "out of paper". Restarting the computer will clear this fault but there has to be a better way

Anonymous
2025-05-30T17:51:28+00:00

I have a HP 9125e office jet printer. When changing the paper, I get a fault message in the window 10 Setting says "Out of Paper" and the printer will not print. There is paper in the tray. How do I clear this fault on the computer? I know I can clear this fault by restarting my computer but there has to be a better way.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
DaveM121 941.8K Reputation points Independent Advisor
2025-05-30T18:25:30+00:00

Hi, I am Dave, I will help you with this.

The best option would be to uninstall the printer, restart your PC, then go to the support page for your printer model on the HP website, to download and install the version of drivers, firmware and associated software they provide for your printer model.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

0 additional answers

Sort by: Most helpful