The modules, msvcp120.dll and msvcr120.dll, are part of the VC++ 2013 redistributable runtimes. Please download and install both the x86 and x64 versions of the Visual C++ redistributable package:
- x86: vcredist_x86.exe
- x64: vcredist_x64.exe
How can I get the MSVCR120.DLL and MSVCP120.DLL files on my new Microsoft 11 HP computer?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 2%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sue McHenry
20
Reputation points
I just purchased a brand-new HP laptop with Windows 11. I have downloaded my version of Photoshop (2022) and installed it, but when I try to open it, it says that the files MSVCP120.DLL AND MSVCR120.DLL are missing. Online instructions said, "...you need to download and install the correct version of the Visual C++ Redistributable Package." With a brand new computer, should I be doing that? I need to get my Photoshop operational. Thank you.
Windows for home | Windows 11 | Apps
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Answer accepted by question author
Ramesh
180.3K
Reputation points
Volunteer Moderator
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Sue McHenry 20 Reputation points
2025-07-14T18:27:56.9333333+00:00 That fixed it, and as far as I can tell, it didn't mess anything else up. 😊 Thanks!
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Ramesh 180.3K Reputation points Volunteer Moderator
2025-07-15T01:07:38.8566667+00:00 You're welcome :)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 81%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
Fog ville 0 Reputation points2025-07-27T06:38:04.4233333+00:00 Thanks so much for this information! It fixed my problem!
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