my laptop automatically shut down everytime close lid

Question

my laptop automatically shut down everytime close lid

jindan seo 20

im using latest model of surface laptop

since last week ,

everytime i close lid , computer shut down (not sleeping mode)

when i open lid. it doenst come back from sleeping mode.

but opening from power off .and all my window and program is off

how can i make laptop just go to sleep when im away(when i put lid off)

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Answer 1

Randy Baroja 20,765 Independent Advisor

Hey there!

Nice to meet you! I'm Randy, an Independent Advisor.

If your Surface shuts down when you close the lid, it's probably set to do that — or a recent update changed the settings.

Here’s what to do: Right-click the Start button, go to Power Options, then click “Additional power settings.” On the left, choose “Choose what closing the lid does.” Make sure both options say Sleep, not Shut down. Then save.

While you’re there, click “Change settings that are currently unavailable,” then uncheck “Turn on fast startup.” That can mess with sleep mode.

Next, check for updates: Go to Settings > Windows Update, and install everything — especially under Optional updates if you see any firmware updates for Surface.

If it’s still shutting down, open Terminal as admin (right-click Start), then type this:

powercfg /a

This shows if Sleep is working. If not, type:

powercfg -h off

That turns off hibernate, which sometimes fixes sleep issues.

Hope that it helps.

Best regards,

jindan seo 20

it was sleep when i tried to do some change on setting already.

The following sleep states are available on this system:

Standby (S0 Low Power Idle) Network Connected

Hibernate

The following sleep states are not available on this system:

Standby (S1)

    This standby state is disabled when S0 low power idle is supported.

Standby (S2)

    This standby state is disabled when S0 low power idle is supported.

Standby (S3)

    This standby state is disabled when S0 low power idle is supported.

    The current Device Guard configuration has disabled this standby state.

Hybrid Sleep

    Standby (S3) is not available.

    The hypervisor does not support this standby state.

Fast Startup

    This action is disabled in the current system policy.

PS C:\Users\duri2> powercfg -h off

This command requires administrator privileges and must be executed from an elevated command prompt.