How to stop forwarding rule on iphone

Anonymous
2025-05-21T16:46:31+00:00

Hi,

It looks like someone hacked my hotmail account and created a forwarding rule. I don’t find where to cancel it from my iPhone (I don’t have a computer)

How can I stop this forwarding rule?

Thanks!

Outlook | Outlook for mobile | Outlook for iOS | For business

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EmilyS726 266.1K Reputation points Independent Advisor
2025-05-21T19:03:21+00:00

You are welcome. If these are not set up by you, make sure you change your password, and enable two-step verification.

If all is good, feel free to mark the answer for this thread, or let me know if you need anything else from me.

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EmilyS726 266.1K Reputation points Independent Advisor
2025-05-21T17:21:16+00:00

Hello,

Open outlook.com on the Safari web browser.

Then at the bottom click on the square icon with two lines icon in the address bar.

Then click on the three dots and click on "Request Mobile Website"

This should switch the outlook inbox to the traditional desktop view.

From there, review all these areas:

click on the three dots/lines on in the top right to launch the settings.

Then, on the Mail tab, go to Rules. Are there any rules set up here? If yes, delete them all.

Then check the conditional transfer, again, if it's there, delete it.

Then, check Forwarding and IMAP, If any items are present, delete them as well.

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If you can't find anything, go to https://account.live.com > Your info > Sign in Preferences. Make sure to check all the aliases here. If you don't recognize any there, delete it.

Then go to Security > Manage How I sign in, make sure all contact info is yours.

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  1. Anonymous
    2025-05-21T19:02:20+00:00

    Thank you so much, I was able to find it and there were indeed rules setup. I have deleted them, hopefully that will resolve my problem.

    Thanks!

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