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Hi there.
I am unable to log into my Hotmail account from any device! The error is below.
{"SessionId":"03c01e1f-df4e-f94e-bd26-4e1fe206716b","Timestamp":1752144614030,"Error":"CONNECTFAILED undefined"}
Please advise. Thank you.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Hi,
I'm Dyari. Thanks for reaching out.
Unfortunately, the Outlook service is currently down, and Microsoft is aware of the situation. This is why you are unable to access it. Please wait until the issue is resolved.