85,554 questions with Microsoft Security-related tags

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IP Geolocation Correction Request - Greenfield Communications

Hello Microsoft Engineering Team, Our customers are currently experiencing severe geofencing issues blocking them from accessing Outlook and Azure services because Microsoft's internal geolocation database is incorrectly mapping our IP space. Cogent's…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-19T20:00:47.3833333+00:00
Tyler Tanner 0 Reputation points
0 answers

[M365 E5] Outlook desktop Policy Tip falsely blocks DLP-exempted recipient when combined with internal recipient (OWA works fine)

I'm troubleshooting a discrepancy between Outlook for Windows (classic) and OWA when evaluating a Microsoft Purview DLP rule with a nested NOT/exception group on Exchange Online. Rule logic (verified, simplified): MATCH IF: (content contains specific…

Microsoft Security | Microsoft Purview
asked 2026-07-19T18:49:50.1733333+00:00
Sergio Andres Alzate 0 Reputation points
1 answer

Unable to login Entra account

I'm working on learning IAM. I'm in my main MS account in the portal. I created a another email account/domain to login and get going. However, I've not been able to log into the new Entra account to start. Looking for some help. Thanks. -Reg

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-19T18:22:31.9166667+00:00
Reginald Sinevet 0 Reputation points
answered 2026-07-19T18:22:57.6466667+00:00

AI answer

5 answers

DLP Policy tip not working on New Outlook but works fine when I go back to old Outlook

Hi, I am currently testing DLP policy tip on multiple device and I have noticed that same DLP policy for policy tip works fine on old Outlook but when I switch to New then it stops working. How to fix it? I am on Win 11 Kind regards, Rabia

Microsoft Security | Microsoft Purview
asked 2026-01-15T03:13:53.25+00:00
RSiddiqui 5 Reputation points
commented 2026-07-19T18:10:17.49+00:00
Sergio Andres Alzate 0 Reputation points
2 answers

AADSTS5000224 – End-customer tenant deprovisioned and inaccessible

Hello, I am a Microsoft Partner based in Morocco, and the affected tenant is our company’s own Microsoft tenant, Digitacodin. We have suddenly lost access to all Microsoft services associated with this tenant, including: Microsoft 365 Admin Center …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-18T03:42:39.9766667+00:00
yassin sabil 0 Reputation points
answered 2026-07-19T17:48:45+00:00
yassin sabil 0 Reputation points
0 answers

Can't connect to Azure portal - Not getting Authenticator code

Hi, I can no longer connect to my Azure portal or Azure services using my personal Outlook.com account. Azure is prompting me for a code from Microsoft Authenticator, but the Authenticator app is not displaying any code for this account. I currently have…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T16:51:30.88+00:00
Hugo Lortie 0 Reputation points Microsoft Employee
edited the question 2026-07-19T16:52:27.52+00:00
Hugo Lortie 0 Reputation points Microsoft Employee
1 answer

Remove Endpoint from Defender

How we can delete endpoint from Asset - Device on Microsoft Defender portal? If I delete the device from Entra then the devices will be removed also from Defender portal?

Microsoft Security | Microsoft Defender | Other
asked 2026-07-19T05:41:13.0166667+00:00
Handian Sudianto 7,341 Reputation points
commented 2026-07-19T15:16:52.32+00:00
Nathan Roberts (SN) 12,556 Reputation points Student Ambassador Volunteer Moderator
1 answer

Microsoft SCIM provisioning not sending PATCH group remove member from group

My customer set up an enterprise app to provision user with SCIM in my product. Associated with this app are 3 Groups. When a user is added to one or more group i correctly receive PATCH requests to Groups/{group-id} that add members. When a user is…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-02T14:47:04.7+00:00
Matteo Ruggiero 0 Reputation points
edited a comment 2026-07-19T14:33:16.9633333+00:00
Matteo Ruggiero 0 Reputation points
1 answer

I am not able to reset my password

I forgot my password. Now I am logged out. Whenever I am clicking reset password, I am getting code recovery mail. After entering that, it is asking me for alternate method that is phone no. After adding last 4 digits and pressing send codes, an error…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T14:13:08.2966667+00:00
Shubham D 0 Reputation points
answered 2026-07-19T14:13:31.6433333+00:00

AI answer

2 answers

Microsoft Account Suspended and Unable to Access Microsoft Authenticator

I am unable to access my Microsoft account because it has been suspended. After contacting Microsoft Support, I was informed that my account is suspended, even though I have not intentionally violated any Microsoft policies. I would also like to report…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T10:49:02.18+00:00
Vishesh Kumar 0 Reputation points
answered 2026-07-19T10:56:49.6333333+00:00
Vishesh Kumar 0 Reputation points
1 answer One of the answers was accepted by the question author.

Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP

Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP. Sensitivity labels have been set-up and published, and they appear in apps such as Word.

Microsoft Security | Microsoft Purview
asked 2026-07-18T01:03:33.3033333+00:00
Mark G Lomas 20 Reputation points
commented 2026-07-19T10:44:18.9833333+00:00
Mark G Lomas 20 Reputation points
1 answer

Phone Factory reset had made authentication impossible

Hi so my phone recently had a SIM card issue that resulted in it being factory reset and still unusable for a while till just last week. I do plan on getting a new phone soon within days, and so with that said I'm having a problem verifying my current…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T04:28:15.87+00:00
Victoria Pratt 0 Reputation points
answered 2026-07-19T10:33:44.0266667+00:00
Julie Huynh 1,615 Reputation points Independent Advisor
0 answers

Lost my phone , lost access to Authenticator

Hello, I'm in a bit of a difficult situation and hoping you can help. I lost my phone few days ago and (i screwed up) it contained both my Microsoft authenticator app and my password manager(bitwarden). I still remember my password manager password but I…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T09:03:02.9833333+00:00
Ajay Christopher 0 Reputation points
1 answer

Backup Authenticator without iCloud

Most Enterprise devices block iCloud backups. How can we backup Authenticator to Microsoft cloud/account on iPhone similar to Android?

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-07-09T14:46:42.5733333+00:00
NickD 0 Reputation points
commented 2026-07-19T08:13:27.9266667+00:00
Steven L 0 Reputation points
1 answer

Microsoft Authenticator not showing verification code

Problem Description I am unable to receive or view the verification code in the Microsoft Authenticator app. The account is added to the app, but no authentication code is displayed, preventing me from signing in to my Microsoft account. I have already…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T07:46:27.22+00:00
Abhi Kumar 0 Reputation points
answered 2026-07-19T07:46:49.11+00:00

AI answer

1 answer

SMS Authentication Failure (Error 399287) Preventing Admin Sign-In

I am trying to sign in to an administrator account that I own, but the SMS verification method is no longer working. When I select phone verification for my tenant directory, I am prompted to verify my identity via SMS. However, as soon as I click the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-18T08:02:58.4366667+00:00
Mojo AI 0 Reputation points
edited the question 2026-07-19T07:25:01.01+00:00
Rin-L 22,965 Reputation points Microsoft External Staff Moderator
0 answers

hi im receiving authenticator messages saying was that you

Hi i have several devices with outlook accounts but generally use one at a time but mostly my mobile and the other devices are off or asleep also to my knoweledge only my mobile has the authenticator app on my mobile i get a notification asking if that…

Microsoft Security | Microsoft Authenticator
asked 2026-07-19T05:27:32.8333333+00:00
robert mendonca 0 Reputation points
2 answers

How to get help with unusual sign-in attempts

How do I get help with unusual sign-in attempts. I use the microsoft authenticator app and I have changed my password. But the attempts continue. None of my other accounts are being affected. The unauthorized attempts are originating from Mexico,…

Microsoft Security | Microsoft Authenticator
asked 2026-07-14T14:02:36.3633333+00:00
Gregory Weires 0 Reputation points
commented 2026-07-19T03:52:45.1+00:00
Gregory Weires 0 Reputation points
0 answers

Me robaron mi cuenta de Microsoft hace 2 años y sigo sin poder recuperarla pese a tener pruebas

Hola. Hace aproximadamente dos años me robaron mi cuenta de Microsoft. Supongo que consiguieron adivinar o comprometer mi contraseña y, una vez dentro, cambiaron el correo de recuperación, el número de teléfono y toda la información de seguridad,…

Microsoft Security | Microsoft Entra | Other
asked 2026-07-19T03:20:48.0133333+00:00
Javier Marrero Martín 0 Reputation points
0 answers

Unable to access Azure tenant – Authenticator asks for 6-digit code but my personal Microsoft account only generates 8-digit codes

Hello, I am unable to access Azure / Microsoft Entra using my personal Microsoft account: ******@live.com. When I try to access the Azure portal or switch tenants, Microsoft Entra requires a 6-digit verification code from Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-19T01:53:52.7866667+00:00
Enrykez 75 Reputation points