A cloud-based identity and access management service for securing user authentication and resource access
Unable to login Entra account
I'm working on learning IAM. I'm in my main MS account in the portal. I created a another email account/domain to login and get going. However, I've not been able to log into the new Entra account to start. Looking for some help. Thanks. -Reg
Microsoft Security | Microsoft Entra | Microsoft Entra ID
AI answer
DLP Policy tip not working on New Outlook but works fine when I go back to old Outlook
Hi, I am currently testing DLP policy tip on multiple device and I have noticed that same DLP policy for policy tip works fine on old Outlook but when I switch to New then it stops working. How to fix it? I am on Win 11 Kind regards, Rabia
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
AADSTS5000224 – End-customer tenant deprovisioned and inaccessible
Hello, I am a Microsoft Partner based in Morocco, and the affected tenant is our company’s own Microsoft tenant, Digitacodin. We have suddenly lost access to all Microsoft services associated with this tenant, including: Microsoft 365 Admin Center …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can't connect to Azure portal - Not getting Authenticator code
Hi, I can no longer connect to my Azure portal or Azure services using my personal Outlook.com account. Azure is prompting me for a code from Microsoft Authenticator, but the Authenticator app is not displaying any code for this account. I currently have…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Remove Endpoint from Defender
How we can delete endpoint from Asset - Device on Microsoft Defender portal? If I delete the device from Entra then the devices will be removed also from Defender portal?
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Microsoft SCIM provisioning not sending PATCH group remove member from group
My customer set up an enterprise app to provision user with SCIM in my product. Associated with this app are 3 Groups. When a user is added to one or more group i correctly receive PATCH requests to Groups/{group-id} that add members. When a user is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am not able to reset my password
I forgot my password. Now I am logged out. Whenever I am clicking reset password, I am getting code recovery mail. After entering that, it is asking me for alternate method that is phone no. After adding last 4 digits and pressing send codes, an error…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Microsoft Account Suspended and Unable to Access Microsoft Authenticator
I am unable to access my Microsoft account because it has been suspended. After contacting Microsoft Support, I was informed that my account is suspended, even though I have not intentionally violated any Microsoft policies. I would also like to report…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP
Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP. Sensitivity labels have been set-up and published, and they appear in apps such as Word.
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Phone Factory reset had made authentication impossible
Hi so my phone recently had a SIM card issue that resulted in it being factory reset and still unusable for a while till just last week. I do plan on getting a new phone soon within days, and so with that said I'm having a problem verifying my current…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Lost my phone , lost access to Authenticator
Hello, I'm in a bit of a difficult situation and hoping you can help. I lost my phone few days ago and (i screwed up) it contained both my Microsoft authenticator app and my password manager(bitwarden). I still remember my password manager password but I…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Backup Authenticator without iCloud
Most Enterprise devices block iCloud backups. How can we backup Authenticator to Microsoft cloud/account on iPhone similar to Android?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Microsoft Authenticator not showing verification code
Problem Description I am unable to receive or view the verification code in the Microsoft Authenticator app. The account is added to the app, but no authentication code is displayed, preventing me from signing in to my Microsoft account. I have already…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
SMS Authentication Failure (Error 399287) Preventing Admin Sign-In
I am trying to sign in to an administrator account that I own, but the SMS verification method is no longer working. When I select phone verification for my tenant directory, I am prompted to verify my identity via SMS. However, as soon as I click the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
hi im receiving authenticator messages saying was that you
Hi i have several devices with outlook accounts but generally use one at a time but mostly my mobile and the other devices are off or asleep also to my knoweledge only my mobile has the authenticator app on my mobile i get a notification asking if that…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
How to get help with unusual sign-in attempts
How do I get help with unusual sign-in attempts. I use the microsoft authenticator app and I have changed my password. But the attempts continue. None of my other accounts are being affected. The unauthorized attempts are originating from Mexico,…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Me robaron mi cuenta de Microsoft hace 2 años y sigo sin poder recuperarla pese a tener pruebas
Hola. Hace aproximadamente dos años me robaron mi cuenta de Microsoft. Supongo que consiguieron adivinar o comprometer mi contraseña y, una vez dentro, cambiaron el correo de recuperación, el número de teléfono y toda la información de seguridad,…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
Unable to access Azure tenant – Authenticator asks for 6-digit code but my personal Microsoft account only generates 8-digit codes
Hello, I am unable to access Azure / Microsoft Entra using my personal Microsoft account: ******@live.com. When I try to access the Azure portal or switch tenants, Microsoft Entra requires a 6-digit verification code from Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to sign into Microsoft account
I am unable to sign into microsoft account, i need help. Its not recongising my mobile number. When i enter my mobile number it asks to choose other options to verify. The gives me no options
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Fraudulent charges on my Microsoft account
There have been 4 fraudulent charges against my account. Someone hacked my account and changed my address, billing, etc. to his name. I have since changed it back to my info and changed my password. Three of the charges were made after I did this. His…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems