teams custom image

IBN 4,336 Reputation points
2022-09-09T11:37:18.567+00:00

Hello

Please i need your help on this issue.

we are unable to configure the meetings custom image due to the error "We can't load any data."

239502-errore-meeting-custom-image.jpg

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,119 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,866 questions

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  1. Dillon Silzer 54,646 Reputation points
    2022-09-11T03:34:19.483+00:00

    Hi @IBN

    I would recommend opening a ticket with ether the Microsoft customer support button or the Admin Center Help & support at https://admin.microsoft.com/. This is not a common issue and seems to be problematic with your tenant.

    239748-image.png

    1 person found this answer helpful.
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  2. Sayali-MSFT 2,266 Reputation points Microsoft Vendor
    2022-09-12T12:40:18.417+00:00

    Teams recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. please kindly check and change the aspect ratio to see if it will work.
    For more information, please refer to Custom backgrounds.

    Thanks,

    Sayali

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