Azure Virtual Desktop - Slow Sign-In Loading Multi-session

Luis Barrera 1 Reputation point
2022-09-14T02:12:57.337+00:00

Hello

Background:

OS: Windows 10 21H2

Type: Multi-session

Remote Type: Remote App/Full Desktop

Profile: Roaming using FSLogix

AD: Active Directory Hosted in Azure (IaaS) Windows 2016

The issue happens random end-user/s.

When the user signs-off from remote app and logs back in around 30mins or so, the end-user experience slow logging in the session. Never had an issue with this before and now it requires to force logout the idle sessions.

Any idea how to fix this or had the same experience? Also, if anyone can provide the pros/cons of idle sessions. Highly appreciate your responses/comments.

Note: CPU Percentage is up 50% usage, memory around 20%.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,362 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,473 questions

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  1. vipullag-MSFT 24,111 Reputation points Microsoft Employee
    2022-09-30T01:43:39.627+00:00

    @Luis Barrera

    Welcome to Microsoft Q&A Platform, thanks for posting your query here.

    As I mentioned in my previous response, this could be incomplete signoff in the previous session. As a result of the session which did not get completely terminated may result in block a new logon.

    Hope this helps.
    If you need further help on this, tag me in a comment.
    If the suggested response helped you resolve your issue, please 'Accept as answer', so that it can help others in the community looking for help on similar topics.

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