Shared Printers with incorrect names pops up

Question

Windows Server 2016 AD Server

I have imported printers into AD and then created a basic GPO for roll-out company-wide.

Without realizing, the server name was missing a character.

I then removed the GPO and deleted them from AD, then reimported the printers, and created a new GPO.

This time I confirmed that all was correct and rolled it out again.

However, when searching for printers to add from the network, the incorrect printers shows up as shared, and duplicated from the correct ones, see below:

I can confirm that the incorrect printers are nowhere present anymore or shared from anywhere.

How do I get rid of the incorrect Ghost printer?

Answer 1

Hi,

Thank you for your question and reaching out.

I understand that you're having issues with some ghost printer showing when trying to add your correct printer. We often encounter this kind of scenario if there are compatibility issues with your apps and drivers on your PC that prevents it to run a certain device. Let us try to fix it by reinstalling the printer drivers. To do so, please follow the steps below:

1. Press on Windows key and letter X then select Device manager. Or you can also right-click on Start menu then select Device manager.

Device manager window should appear.

1. Please look for "Printers" and double-click on it. A list of drivers under it will show.
2. Right-click each of those drivers and select Uninstall device.
3. Restart the computer then try adding your printer again.

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