Connect to MongoDB from App Service on public url

Sean Marchiafava 1

I am unable to connect to my MongoDB cluster from published Web App Service. I can connect fine from local development desktop. I have whitelisted all Azure App Service Outbound IP addresses and even whitelisted 0.0.0.0/0 and still can't connect. I have connected to external URLS successfully from this deployment so I know the application is reaching the internet.

VenkateshDodda-MSFT 20,781 Reputation points Microsoft Employee

2022-09-20T11:03:36.567+00:00
@Sean Marchiafava Thank you for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this.

Could please help us with the below information in order to investigate or to assist you further:

Do you have Vnet integration for the app service

Is Mongo Db present in a private network and also does it have any inbound network restrictions? if yes please provide the complete details of the network restrictions.

Are you able to ping the public endpoint of the Mongo Db from your local machine command line

try pinging the public endpoint of Mongo Db from the kudu console of the app service and help us with the results.

Can you try running the Network troubleshooter Under Diagnostic tools in Diagnose and solve problems in the portal and help us with the results
Tyler748 1 Reputation point

2022-09-20T16:55:44.233+00:00

May be due to weak internet connection you are facing such issues. As in the previous we were facing the same issue for automated lead generator business accounts. After indepth analysis we found that our internet connection is not so strong to run the web app services and connect. After that I installed a new internet connection in our office so that we don't face such issue.

1 answer

Sean Marchiafava 1 Reputation point

2022-09-20T19:16:58.14+00:00

Thanks for your response. I figured out what it was. I did not realize when you publish a Blazor WASM client project that the referenced server project did not get sent as well. Once I realized it was more than my MongoDB controller that was not returning data it finally dawned on me that I need to also publish that project separately. Didn't need a VNet integration and was able to ping Kudu as you recommended so I backtracked to my own project which was missing the server dependency.
Please sign in to rate this answer.
VenkateshDodda-MSFT 20,781 Reputation points Microsoft Employee

2022-09-21T04:22:43.347+00:00

@Sean Marchiafava Thanks for your response Glad to Know that issue got resolved
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Connect to MongoDB from App Service on public url

1 answer

Your answer