I can't create a free account in azure

jalvarezy 1 Reputation point
2022-09-24T17:05:12.28+00:00

Why can't I create a free account on azure?
Could someone help me to solve the error? Thanks in advance

244515-screenshot-2022-09-24-10-04-29-1366x768.png

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,062 questions
0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. JimmySalian-2011 41,921 Reputation points
    2022-09-24T17:08:22.043+00:00

    Hi,

    Can you translate or provide the error in English as this is English only Q&A,

    Thanks.

    0 comments
  2. jalvarezy 1 Reputation point
    2022-09-24T17:10:50.057+00:00

    Sorry, first time using this forum. The Error that I get when trying to create a free account is this: You're not eligible for an Azure free account.

    Do you know how to fix it or the reason for the error? Thank you

    0 comments
  3. JimmySalian-2011 41,921 Reputation points
    2022-09-24T17:46:22.737+00:00

    Hi,

    No worries, check this terms and conditions and if you have any of the limitations you will not be eligible to have a Azure Free Account, such as Credit Card from certain regions, using same account again, expired account registered before in Azure.

    ms-azr-0044p

    ==
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    0 comments
  4. Andreas Baumgarten 97,401 Reputation points MVP
    2022-09-24T17:50:19.86+00:00

    Hi @jalvarezy ,

    it's your first ""free account in Azure"?
    If you already created a free account in Azure before, you can't create another free account with the same email address or credit card.
    Also it could be the email address or credit card is in use with another "paid" Azure subscription?

    You could contact a Microsoft sales person if the issue persists: https://azure.microsoft.com/en-in/contact/#contact-sales

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

  5. dkrishnaveni-MSFT 1,946 Reputation points Microsoft Employee
    2022-09-25T01:09:34.573+00:00

    Hello @jalvarezy

    To resolve this issue, double-check whether the following items are true:

    • The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
    • The credit card information is correct.
    • You don't already have a Microsoft account that uses the same information

    Reference document link: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

    Kind Regards,
    Divya.