Unable to access sign into organisation account from On-premises data gateway

Happy1 1 Reputation point
2022-09-30T03:19:57.557+00:00

Hello everyone,

Please assist with the below error which is occurring after successful installation of on-premises data gateway in ShareP246312-on-premises-data-gateway-error.jpgoint server

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Haoyan Xue_MSFT 19,636 Reputation points Microsoft Vendor
    2022-09-30T08:10:28.017+00:00

    Hi @Happy1 ,
    After my testing, no matter if I log in to the On-premises data gateway with an M65 account with any account, I can log in successfully.
    ![246310-image.png]2
    Since we can't reproduce your situation, we need to narrow down the problem and try some things.
    1.Whether you downloaded the latest version of On-premises data gateway, try uninstalling and reinstalling the latest version to see if the problem disappears.
    2.Check whether the network is normal？
    3.Whether you can open the M356 sharepoint website?
    4.Try to change a machine to see if the problem can be reproduced.

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