Hi @Keyko_0504 ,
I would suggest you to follow the methods and then check.
- Read this article about install updates: "0x80070002": Fix Windows Update errors
From Start , search for cmd.
Right-click Command Prompt from the results and choose Run as Administrator.
At the Command Prompt, type the following commands one at a time. After each, press Enter. Let the command complete before typing the next command.
net stop cryptsvc
net stop bits
net stop wuauserv
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start cryptsvc
net start bits
net start wuauserv
Close the Command Prompt window, and reboot your computer.
Check for Windows Updates again. - Check if the issue exists in a clean boot state.
- Finally, if some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files.
Once you have no problems with the windows update, you can right click to run as administrator while installing SSMS.
Best regards,
Seeya
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