Azure Portal Profile Photo Not Showing

Chris Salopek 1 Reputation point
2022-10-24T11:10:03.463+00:00

I'm not able to see my user profile photo in Azure AD after updating it. I've read many answers to the same question that said to wait 3-4 days, but I've waited nearly 2 weeks and my profile photo is still not showing up in the upper right-hand corner of Azure AD, but it does show up on the Users Overview Basic Info screen.

My company has 2 tenants, and my profile photo does show up correctly in the upper right-hand corner on one tenant, but not the other tenant. The app registrations that I sign into to use our applications are in the tenant where my profile photo is not showing up. I need to be able to get the user photo (using MS Graph API) that signed into the application so a thumbnail image of the user can be shown in our application for the signed in user. I'm able to use the MS Graph API using my other tenant and I can see the profile photo, but I need to use the tenant where my app registrations are located.

Do you have any suggestions on some other things I can try because I don't believe waiting longer than 2 weeks is going to make any difference?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Zehui Yao_MSFT 5,831 Reputation points
    2022-10-24T12:02:42.033+00:00

    Hi @Chris Salopek , please try using the microsoft Graph toolkit as it completes the relevant request as a component and can display the results directly on the page.
    See if it can be more responsive. And here is the person component for your reference: https://learn.microsoft.com/en-us/graph/toolkit/components/person?view=graph-rest-1.0
    Hope this helps. Wish you all the best.

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