Visio: Why do callouts dart around on the drawing all by themselves?

Jim Murphy 1

I have had problems recently with callouts moving themselves around on a drawing. Specifically I have had all the callouts on a drawing page relocate themselves at the bottom of the drawing when I open the drawing. I have checked in with Office support and they basically told me they are not willing to assist in finding an answer and set me to this forum. This is a very time consuming and annoying problem that requires professional attention. So I'm here at the request of Microsoft personnel asking for help in resolving this issue.

Dillon Silzer 54,646 Reputation points

2022-10-26T22:30:17.65+00:00

Can you give a screenshot of what you are seeing/demonstration?
jim 1 Reputation point

2022-10-27T18:30:10.45+00:00

Picture 1 shows the drawing with the Crown Sub Amp callout in the original position. If I have the snap or glue checked on and attempt to reposition the call-out, as soon as I attempt to move it it will automatically go to the position shown in picture 2, arrow is pointing to the new position. I can't move it back without it going back to the same [position or darting around to some other position on the drawing. If the snap and glue are unchecked I can move the call-out normally. Recently I have had all of the call-outs on this page move to the bottom of the drawing stacked one on top of the others when I first open the drawing. I have to manually reposition each of them one at a time to get them back where they belong. Need I say that this is an unacceptable behavior on both counts?