I could not text select by dragging in word

Nadia Vilaysack 6 Reputation points
2022-11-08T15:36:16.69+00:00

I could not text select by dragging in word

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Charles Qi_MSFT 966 Reputation points
    2022-11-09T03:01:10.957+00:00

    Hi, @Nadia Vilaysack

    You can have a a try of following steps to see whether it works:

    1. Clean the word cache folder
      Open finder>press Command +Shift +G >Input ~/Library/Containers, remove Microsoft Word or com.microsoft.Word folder to the desktop. Then, reopen Word and create a new document to check the behavior.
    2. Run Mac in Safe Mode
      This can help us to exclude any possible influences from other third-party apps or background programs that may have a conflict with the Word app.
    3. Install the latest version
      You can also have a test of install the latest version of the app.

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