Phantom live events, cannot delete

Adrien Guiennet 1 Reputation point
2022-11-20T17:03:41.437+00:00

I had a few stopped live events during my free trial subscription, after switching to pay as you go I cannot access these (404 error) even though they are listed and do create conflict if I try to create another one with the same name.
Normally I have to delete the live output of the event to delete the event itself but now it does a 404 on accessing the live event, and a conflict on delete.
I change the code of my platform so it takes other names but it is kinda annoying, any fix?

Thanks.

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
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  1. John Deutscher (MSFT) 2,126 Reputation points
    2022-11-21T16:54:32.89+00:00

    Please file a support ticket in the Azure portal to have someone look into this for you.
    That way you can share the account details and proper information.

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