Problem with rar File Transfer Blocked

Question

Hello,
I'm asking for help with a problem that I'm not able to solve in any way. I have a site on a sharepoint 2013 farm that contains .rar files.
Users had uploaded them using the file explorer (now no longer usable since internet explorer is no longer supported)

Trying to view or download files, I get the following error:

File Transfer Blocked
Transfer of the file you were trying to download or upload has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

Filename: filename.rar

I entered the Central Administration > Security, to check the blocked extensions and rar is not among them. I can't unblock the viewing of these files in any way.

Can you give me some advice?

Kind regards, thank you

Answer 1

Hi @Borro Corinna TRI-IS ,

Thanks for the post.

According to the research, the issue seems to be caused by a firewall. In this situation, exceptions will need making in whatever software policy or firewall/proxy is blocking the file type, to solve the issues.

I hope I can offer you a better experience next time if I have a chance to work with you again.

Yours faithfully,
Renjie Sun

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