Slow Downloads from wrong DP

Patrick Mor 46 Reputation points
2022-11-24T17:04:39.303+00:00

Hi all, please I need some help.

There is a location in my company that is very slow when downloading any packages via Software Center.

That location has a local DP, but I think it's possible that some of the computers there are getting packets from the wrong DP.

I validated my Boundaries and Boundary Groups, but since there are so many IP ranges I wanted to make sure I didn't have something wrong.

On the computer with the SCCM Client installed in this location, is there any log that I can see the download of the packages started and which DP is sending these packages?

Thank you,

Microsoft Configuration Manager

3 answers

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  1. Rahul Jindal [MVP] 9,241 Reputation points MVP
    2022-11-24T17:06:28.14+00:00

    You can check cas, locationservices and datatransferservice logs to gather details on the DP and transfer jobs.

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  2. Patrick Mor 46 Reputation points
    2022-11-24T17:14:42.093+00:00

    Is there a LOG to see errors or issues with Software Center also?

    0 comments
  3. CherryZhang-MSFT 6,481 Reputation points
    2022-11-25T07:36:37.583+00:00

    Hi @Patrick Mor ,

    1, SCClient_domain@Tablet _1.log and SCClient_domain@Tablet _2.log that contain information related to software center.

    SCClient_domain@Tablet _1.log: Records the activity in Software Center for the specified user on the client computer.
    SCClient_domain@Tablet _2.log: Records the historical activity in Software Center for the specified user on the client computer.
    The location is C:\Windows\CCM\Logs\ on client.

    The link for your reference:
    SCCM Log Files | ConfigMgr Log Files | MEMCM Log Files (prajwaldesai.com)
    Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    2, Furthermore, about how the client determines the DP, this thread may be helpful to you.
    Change between distribution points for download (microsoft.com)

    Thanks for your time.

    Best regards,
    Cherry

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