Screen becomes gray after installed the newer GPU driver

o k 1 Reputation point
2022-11-27T02:48:10.57+00:00

My notebook 3080 is equipped with a Windows check and update driver. The brightness display is normal, like GeForce 472. The system is Windows10 1809LTSC Enterprise Edition. But in the past two days, the screen began to appear small black squares, which became more and more, until the screen was full, restarted or clicked on other applications, and then disappeared... I asked the manufacturer, who suggested that I install a new driver. Now, after installing the latest 526 driver, the screen became dark, gray, and hard to bear... Please look at what problem as soon as possible?

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
457 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Wesley Li-MSFT 4,381 Reputation points Microsoft Vendor
    2022-11-28T07:43:21.84+00:00

    Hello,

    Does a similar problem exist in safe mode? This mode loads only a minimal set of drivers and services to allow isolation of problems that cause system instability.

    If it is normal in safe mode, there is no problem with the GPU hardware. It is recommended to try to restore the version before the winodws update, or use the driver test provided by the OEM official website.

    While the latest versions of GeForce drivers can be installed on supported laptop GPUs, Original Equipment Manufacturers (OEMs) provide certified drivers for your specific laptop on their websites.

    0 comments