Windows 10 Deactivated Itself

David Hedrick 1 Reputation point
2022-11-28T18:10:33.423+00:00

No, I don't have access to the code used to activate the computer. No, I don't know why it deactivated itself. All I know is that the nice young man Puneet at the help chat just kept telling me to come here to this page to post my issue here, so I am, that's what I'm doing. I have Windows 10 Enterprise edition. I activated it. A few weeks later now it's deactivated itself.

Does anyone have any solutions for REACTIVATING my Windows 10 Enterprise Edition without using the physical code that I bought and was unfortunately destroyed? Is there some way I can look up the code that was entered before Windows deactivated itself?

The customer service guy says if it was Pro or Home edition he could help me. What makes this version so different? Why can't this version be helped? If this is not the appropriate way to find help for this issue please let me know, this has been a difficult process and I would like to find a solution.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,705 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,909 questions
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  1. Dave Patrick 426.1K Reputation points MVP
    2022-11-28T18:21:28.77+00:00

    Is there some way I can look up the code

    you could try 

    wmic path softwarelicensingservice get OA3xOriginalProductKey

    --please don't forget to upvote and Accept as answer if the reply is helpful--

  2. Philippe Levesque 5,691 Reputation points MVP
    2022-11-28T18:29:16.203+00:00

    Hi

    Many third party tool exist thatcan be used to recover what key was entered. (easyus, magicalbean, etc..) Use the one you prefer.

    The computer keep the key you used, but the copy might become un-activated. I would make sure you used a MAK key, a KMS key got time to live but need to be reactived by a central server from time to time.

    If the key got problem to activate, try with the slmgr tool from the command line. Some windows build used to have activation problem with enterprise's key.

    Use slmgr /ipk XXXX-XXXX-XXXX-XXXXX-XXXXX with the corrcet key and do slmgr /ato

    If the key can't be found with the tool I stated, then make sure you have no virus or other thing that can mess up your computer, as after activating the computer don't loose it's key for nothing. At that point you would probably need to contact your seller to have them re-issue you a key.

    Thanks

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