Did not receive Notification Email for quarantined email

Question

I'm testing Anti-Phishing for protected user/impersonated users.

the email was successfully Quarantined using the policy I've setup. Also enabled notification.

but still not receiving the notification email to request for release from quarantine. What am I missing here?

Even allow to Request release

and notification enabled

Answer 1

Hi @Ainul Jasni ,
Please navigate to the following place to check your settings:
Quarantine policy -> Global settings -> The bottom part is shown below
The default notification period is three days, you could manually adjust the period of sending notification emails

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