After upgrading Webex for Intune to 42.10.0, Microsoft365 sign-in required when launching Webex for Intune(iOS).

Xue Liu -X (xueliu3) 21 Reputation points
2022-12-02T05:08:50.613+00:00

After upgrading Webex for Intune to 42.10.0,
Microsoft365 sign-in required when launching Webex for Intune(iOS).
but it can be launched normally after closing Microsoft365 sign-in pop-up.

before 42.10.0, no MS login required at all.

Checked in webex side that,
they in 42.10 we updated the Intune SDK to the latest which was 16.1.1,
and didn't change anything else related to Intune.

Would you pls look at MS specific app protection policy and
see if this may be a configuration issue or an updated behavior with the latest SDK.

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. Lu Dai-MSFT 28,346 Reputation points
    2022-12-02T07:51:17.397+00:00

    @Xue Liu -X (xueliu3) Thanks for posting in our Q&A.

    For this issue, I have manually installed the newest version (42.11.1) of this app in my iOS device which is not enrolled in intune. Microsoft 365 sign-in pop-up still exists.

    Based on my understanding, intune doesn't control it.

    Or please create an online support ticket to find something from intune backend. Here is the support link:
    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.


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