New Office365 help desk ticket -- Excel problem

Paul Falcone 1 Reputation point
2022-12-06T01:22:43.577+00:00

Hi there,

I’m having with an Excel spreadsheet.

I was trying to create a shortcut to one of my spreadsheets so that I could update it simultaneously on my home desktop and my remote laptop.

  1. However, it resaved the document with the word “Autosave” attached to it.
  2. And when I try and save updates to the spreadsheet, I get an error message that reads “Document not Saved.”
  3. It then triggers the following message: “CAN’T SAVE: There was a problem saving and AutoSave was disabled. Please Save As or close and reopen the file.” [Save As]

I’m not sure what I did wrong, but if you can help work through this, I’d very much appreciate it. Thanks in advance – Paul

Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,649 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ceasar Chen_MSFT 4,391 Reputation points
    2022-12-06T07:08:25.757+00:00

    Hi, @Paul Falcone
    See this article for troubleshooting: what-is-autosave.
    If there are any developments, please reply here.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments