Can't sign to StickyNotes

Bonus12 1,116 Reputation points
2020-11-11T03:07:47.887+00:00

Hi ,

When I open sticky notes I see sign in options and it detect my enterprise email which have O365 license, when I click Sign it show an error saying :

We couldn't verify your sign-in info , your account doesn't have a mailbox, so we can't save your notes in the cloud

I tried to reset the app but no luck

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,362 questions
OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
168 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Jenny Yan-MSFT 9,316 Reputation points
    2020-11-11T06:52:32.637+00:00

    Hi,
    Kindly note only when you need to see the sticky notes on your favorite devices on the web, you are required to sign in all your device to the same Microsoft account.

    If only one device will be used like Windows 10, you don’t need to be signed in to your Microsoft account to start using Sticky Notes. Just start Sticky Notes and starting jotting away. Sticky Notes will open where you left them.

    Moreover, it is Microsoft account instead of O365 account that is required to sign in sticky notes.


    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny


  2. S.Sengupta 14,331 Reputation points MVP
    2020-11-13T02:27:46.63+00:00

    Microsoft Office apps (Outlook, etc) connected to the same account continue to work.
    If you sign in to Sticky Notes with your Microsoft account or work or school account, you will be able to sync your notes to the cloud.

    0 comments No comments