Microsoft Store for Business last sync 1/1/1970

Question

Hi,

Are not able to sync Microsoft Store for Business. Last sync say 1/1/1970.

24 hours ago we changed MD authority from Office 365 to Microsoft Intune. After that we logged into businessstore.microsoft.com/ > manage > settings > Distribute and checked that the management tool for Intune was active (we also tried to deactivate and reactivate).

Then we have gone back to Endpoint portal, and click sync... but stille no change. We do not see any apps either..

Any suggestions ?

/R
Andre

Answer 1

Hey,

From your describtion it sounds like you have done everything correctly, I might just leave it for another 24hours if possible and then try a new sync manually from the MEM portal and see if anything changes.

the most common issue when setting the Msfb up with Intune is that many forget to activate Intune from the Msfb portal but you have done that.

The next step would be to do a support request to Microsoft from the MEM portal.

https://learn.microsoft.com/en-us/mem/get-support

Answer 2

Hi, I recieved solution from Microsoft. It is Easy.

1. Go to https://businessstore.microsoft.com/
2. Go to Settings and then Distribution

3. Then activate Microsoft Intune
   
4. Go to Intune and Synchronize Store.