Client backup error with 2016 Windows Server Essentials.

LeoG71 21 Reputation points
2020-11-24T21:34:04.293+00:00

I'm getting incomplete backups on one of my client laptops. When I try to see which volume failed I get this,
42179-disk-offline.jpg

Here is what that client disk management looks like.
42278-disk-offline1.jpg

I can't figure out which one is offline. I tried to disable the backup and recreate the backup setup. Then it works for a couple of days and I get the same backup incomplete error.

The client is on the latest windows 10 with all up-to-date updates as well as 2016 Windows Server Essentials.

Any ideas?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
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  1. Dave Patrick 426.1K Reputation points MVP
    2020-11-24T21:59:00.913+00:00

    I can't figure out which one is offline.

    In your image there's only a single physical disk that shows to be Online

    42237-image.png

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Karlie Weng 14,411 Reputation points Microsoft Vendor
    2020-11-25T06:37:04.49+00:00

    Hello @LeoG71

    What's the error message ? Could you provide the screenshot of it ? Any errors can be found from Eventlog?

    Please try to manually re-start Windows Server Essentials relate services, and check the result

    Here are some article for your reference:

    Overview of Disk Management

    Troubleshoot computer backup and restore errors in Windows Server Essentials

    Manage Server Backup in Windows Server Essentials

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    Best Regards
    Karlie

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