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Hi please hellp i cannot log in to outlook 365 business standard
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X-ClientId: A44884EC5E9B4B95A46A9A2E1E46044E
request-id e803147d-6988-420c-b79e-9732eeca2206
X-OWA-Error Microsoft.Exchange.Data.Storage.DatabaseNotFoundException
X-OWA-Version 15.20.3654.25
X-FEServer JN2P275CA0024
X-BEServer DB7PR04MB4569
Date:12/15/2020 10:06:46 PM
InnerException: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException
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Hi @Dcosta ,
I am writing here to confirm with you how thing going now? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.
Thanks for your understanding.
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Do you mean you cannot log into OWA for your Exchange Online mailboxes?
Did OWA work for your mailbox before?
Do other users in your organization have the same issue?
If the license is assigned recently, it needs some time to sync and please wait a while then check again. Please also check and make sure the license is assigned correctly.
If the OWA worked for the mailbox before, you can try to log with Outlook for Windows to see whether it works.
Try to disable and re-enable OWA for the mailbox, wait for a while then test again. For more details: Enable or disable Outlook on the web for a mailbox.
Clear the cache, reopen the browser and log again. If available, please also try with different browsers.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Just checking in to see if above information was helpful.
If you have any questions or need further help on this issue, please feel free to post back.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Hi @Dcosta ,
I am writing here to confirm with you how thing going now? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.
Thanks for your understanding.
----------
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.