Linux Teams client requires login and registration

Scott Dunbar 11 Reputation points
2021-01-12T17:05:49.36+00:00

I'm using the Linux client, version 1.3.00.30857 (64-bit) on Ubuntu 20.04. After a recent update the environment has become unusable as I have now have to login and then sign up for teams for my account. Even after all of that the client doesn't connect to meetings.

The meetings I'm attending do not require these steps when using the MacOS client. Indeed, after a meeting on MacOS it asks me to optionally sign in.

I've tried to remove Teams, including everything in ~/.config related to it but nothing changes. Has anyone else come across this?

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Ashvin Nihalani 11 Reputation points
    2021-10-30T02:30:19.797+00:00

    This is basically nonsupport for personal teams on the Linux client. On Windows, there are two different teams, clients, for personal and work. When you try to sign in to a personal account, I just get redirected to the web app.

    I wonder if this feature is on the roadmap or will be. I am still kinda disappointed with the Linux app: basic functionality like multi-account use is still not there.

    2 people found this answer helpful.
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  2. James Freeman 6 Reputation points
    2021-10-07T14:01:45.117+00:00

    I just wanted to add my 2p's worth as well, I am running Linux Mint 20.2 and trying to run teams 1.4.00.26453. When installed, the application loads fine and I try to login. When I login it comes up with the message "You're not on Teams yet, but you can set it up for your organisation."

    This is a personal account against my gmail address and is not for work purposes. When I choose the button to sign up, I can login to teams online without an issue, I can run teams and communicate through the browser version.

    I then sign out, back in again and the issue repeats. It works fine for the windows version, but not Linux.

    1 person found this answer helpful.
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  3. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2021-01-13T03:06:41.447+00:00

    @Scott Dunbar ,

    Do you mean that you need to sign in Teams by reentering your credential every time and you cannot connect to Teams meeting all the time?

    Does anyone else with the same environment have the same issue?

    It recommends you check if your date and time zone is set correctly on machine.

    Make sure all the ports are opened correctly in firewall.

    Meanwhile, please give us a related screenshot of this issue if possible.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  4. Gunnar Ziesche 1 Reputation point
    2021-04-07T07:53:54.047+00:00

    I would just say bump. But thats rude...

    Still having this issue with current Teams version (teams-1.4.00.7556-1.x86_64.rpm) from
    https://teams.microsoft.com/downloads

    as well as with the currently available snap version (@2021-04-07, hope that is also 1.4.00.7556-1).

    Both end up in a "register loop"
    as also described Last year in e.g.:
    * https://techcommunity.microsoft.com/t5/microsoft-teams/teams-infinite-sign-in-loop/m-p/1251739
    * https://techcommunity.microsoft.com/t5/microsoft-teams/microsoft-teams-desktop-on-mac-stuck-in-login-loop/m-p/1341170

    with my private account. To the business account I also have - more on that later.

    Also, the information currently provided under https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/sign-in-loop does not solve the issue using current chrome. Also tested this through, register / sign in loop is applying still.

    Also checked the hardware clock: it is set to local time, updating just fine and in sync with the ptb timeserver in Germany.

    Now to the business account:

    Login works like a charm. chats & groups are available - purged again as this account is NOT ment for private usage.

    This is obviously an error with my private office365 based account. Also I can login with that same account to teams in windows, no problems.

    So @Microsoft, would you kindly find a solution to this bug, supporting Teams on Linux for private teams users?