Devtest labs VM Artifacts failing to deploy

Suneil 1

Just started seeing public artifact "Join Active Directory AD domain" failing to deploy with the following error. Was previously working fine:

{"status":"Failed","error":{"code":"ResourceDeploymentFailure","message":"The resource operation completed with terminal provisioning state 'Failed'.","details":[{"code":"VMExtensionProvisioningError","message":"VM has reported a failure when processing extension 'CustomScriptExtension'. Error message: \"Failed to download all specified files. Exiting. Error Message: The remote server returned an error: (403) Forbidden.\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionCSEWindowsTroubleshoot "}]}}

The 'Join Active Directory (AD) domain' artifact failed to install. See artifact result for details.

Suneil 1 Reputation point

2021-01-19T14:43:39.593+00:00

Further to the error received above in the portal, looking at the browser F12 developer tools, console there are the following errors:
Monalla-MSFT 11,636 Reputation points

2021-01-20T15:31:24.923+00:00

Hello @Suneil - Thanks for reaching out. I see that you have commented on another post regarding the same issue. We are working with internal team to get the issue resolved.

Thank you for your cooperation and understanding on this.
Suneil 1 Reputation point

2021-01-20T17:29:28.913+00:00

Hi - the other post pertains to Linux. The behavior is different. This post is for Windows.
Since the behavior is different I do not know if they are related which is why I have created both posts.
Monalla-MSFT 11,636 Reputation points

2021-01-20T17:54:11.123+00:00

Sure no worries. Like I said earlier, we are working with the Product team and I'll keep you posted as soon as we have some update to share.

Thanks again.
Suneil 1 Reputation point

2021-01-27T18:07:21.28+00:00

Hi - its been 7 days. Tested again this morning and the issue is not resolved yet. Any updates?
Monalla-MSFT 11,636 Reputation points

2021-01-27T18:28:43.67+00:00

@Suneil - I am working with Product team to get your issue resolved for both the scenarios.

Could you please share with us the screenshot of the error that you are getting in the portal while trying to deploy the artifacts.

Thanks again for your patience and cooperation on this.
Suneil 1 Reputation point

2021-01-27T19:33:27.977+00:00

No console errors. However, these are the entries in the log for artifact deployment. I did 2 different artifacts - Domain Join and Chrome

Chrome:
{"status":"Failed","error":{"code":"ResourceDeploymentFailure","message":"The resource operation completed with terminal provisioning state 'Failed'.","details":[{"code":"VMExtensionProvisioningError","message":"VM has reported a failure when processing extension 'CustomScriptExtension'. Error message: \"Failed to download all specified files. Exiting. Error Message: The remote server returned an error: (403) Forbidden.\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionCSEWindowsTroubleshoot "}]}}

The 'Chrome' artifact failed to install. See artifact result for details.
Suneil 1 Reputation point

2021-01-27T19:33:41.65+00:00

AD Join

AD Join
{"status":"Failed","error":{"code":"ResourceDeploymentFailure","message":"The resource operation completed with terminal provisioning state 'Failed'.","details":[{"code":"VMExtensionProvisioningError","message":"VM has reported a failure when processing extension 'CustomScriptExtension'. Error message: \"Failed to download all specified files. Exiting. Error Message: The remote server returned an error: (403) Forbidden.\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionCSEWindowsTroubleshoot "}]}}

The 'Join Active Directory (AD) domain' artifact failed to install. See artifact result for details.
Monalla-MSFT 11,636 Reputation points

2021-01-28T19:21:24.353+00:00

Sure thank you for the response. The Product team is working on a fix and I'll get back to you once we have an update from the Product team.

1 answer

Suneil 1 Reputation point

2021-01-29T01:59:06.267+00:00

Adding the Lab's Vnet/Subnet into the Lab's storage account's network firewall settings fixed the problem.
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Monalla-MSFT 11,636 Reputation points

2021-02-03T15:04:51.7+00:00

@Suneil - That's great. I am glad the issue is resolved for you. Please feel free to reach out back to us if you have any further questions.
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