Lenovo laptop audio falied to work

Bao Le 1 Reputation point
2021-02-04T14:49:39.857+00:00

I used the Lenovo laptop audio to talk to my students via Microsoft Teams. They heard me well but I could not hear them. Their voice was broken up. I followed directions on the internet to try to fix it but failed. Please help asap.

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Cymon Kilmer -MSFT 801 Reputation points
    2021-02-04T20:24:21.57+00:00

    You could try the steps for fixing sound problems in Window here: https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246-b61c-40fb-671a-2535c7cd56c8 or reach out to Teams support here: https://support.microsoft.com/en-us/teams

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