some Word file keep crashing when print

NguyenCT 21 Reputation points
2021-04-02T02:42:21.547+00:00

This is a weird issue, some word files have table can't print, it keep crashing when trying. When i deleted the table in this files, everything will be ok.
But this issue have just happen on few days recently. Before those files is ok.

I have uploaded one file here, please help !!

https://1drv.ms/w/s!Au_Qo9q8SuU1oBVUFIlZorThVJQB?e=D5UGcv

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,526 Reputation points
    2021-04-02T09:07:06.74+00:00

    @NguyenCT

    Could you please check the version of your Office?
    Have you made any changes to Office or printer before you encounter this issue? Such as install updates for Office.

    I suggest your try the following steps to check this issue.

    • Check if this issue recurs when converting the document to PDF.
    • Save this .doc file as .docx format, and then print .docx file.
    • Run Word in Safe Mode to have a check.
      Type winword /safe in Run dialog, then Word would run in Safe Mode, you may open one file with tables, print it.
    • Backup files first, then go to Layout tab > Page Setup group > Margins > Custom Margins···, adjust the left and right margins larger.
    • Please also make sure your install the latest printer driver.

    Any updates, you may post back.


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  1. Stefan Blom 2,081 Reputation points MVP
    2021-04-02T16:55:18.353+00:00

    I have no problem printing the file here.

    Since the problem is caused by a particular table, try converting the table to text and then convert it back to a table.

    You may also have to update the printer driver.

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