Win32 apps don't install on Intune kiosk

Tim Crosby 1 Reputation point
2021-04-30T15:50:13.62+00:00

We are setting up some devices with autopilot self-deploy mode and multi-app kiosk. We have discovered that with this setup, Win32 apps do not deploy after the Autopilot phase. Microsoft has told us this is because the Kiosk user is a local account and is not able get a user token when communicating with Intune. They gave a solution of logging off the kiosk account and leaving the device connected to the Internet. This seems to force using a device token instead and does install the win32 apps, usually after several hours of time. Of course the whole point of a kiosk is to have a user signed in all the time.

Has anyone run into this and come up with a way to get Win32 apps to install while the Kiosk account is signed in?

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
874 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,334 questions

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  1. Markus Männl 56 Reputation points
    2021-05-02T10:01:02.807+00:00

    i´m also interested in the answer of this question. We use the Guest Account in devices with "Shared Mulit-User" Profiles. And if only Guest user logon this devices, no policy or app is assigned to it.

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  2. Cici Wu-MSFT 1,176 Reputation points
    2021-05-03T07:12:27.527+00:00

    Self-deploying mode lets you deploy a Windows 10 device as a kiosk, digital signage device, or a shared device. Autopilot now has a kiosk mode that supports Kiosk Browser, any UWP app and specific versions of Edge.
    You can use the Kiosk Browser when setting up a kiosk device. This app is built on Microsoft Edge and can be used to create a tailored, MDM-managed browsing experience.
    You can completely automate device configuration by combining self-deploing mode with MDM policies. Use the MDM policies to create a local account configured to automatically log on. For more information, see:
    • Simplifying kiosk management for IT with Windows 10.
    • Set up a kiosk or digital sign in Intune or other MDM service.

    Also, when using Windows Autopilot to deploy in self-deploying mode, the following end-user experience should be observed that user has automatically sign in as a local account, for devices configured as a kiosk or digital signage.

    Reference: https://learn.microsoft.com/en-us/mem/autopilot/self-deploying

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