Copy / Paste stops working after sometime on mstsc

Varun Gupta 6 Reputation points
2021-06-28T10:34:58.123+00:00

Hi team,

I am facing an issue at this issue in my environment. Copy / paste works when I login first time using mstsc. Once I disconnect my session, and connect again after time, Copy/paste stops working. I have to kill rdpclip.exe and start again to get copy/paste working again.

This happens for all the users on the server.

I have run sfc /scannow, and utility has returned " No integrity violations found ".

Host machine : Windows Server 2012

Target: Windows 10

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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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3 answers

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  1. Leila Kong 3,691 Reputation points
    2021-06-29T06:30:55.553+00:00

    Hello anonymous user-7796 ,

    Thanks for your query.

    1.Please ensure the “Clipboard” and “Drive” is enabled on the RDP connection window.

    RDP-Clipboard-option-and-More-button.png

    RDP-Drives-option.png

    Fix – Unable to Copy and Paste to Remote Desktop Session: https://www.technipages.com/unable-to-copy-and-paste-to-remote-desktop-session

    2.The clipboard viewer chain is somehow becoming unresponsive on the local or remote system and events on the clipboards are not being relayed between systems. It is not necessarily a lock being put in place but some sort of failed data transmission. It then goes on to explain the 2 steps you can take to restore the clipboard without restarting your session.
    Use Task Manager to kill the rdpclip.exe process
    Run rdpclip.exe to restart it
    Can't copy and paste in Remote Desktop Connection session: https://superuser.com/questions/95609/cant-copy-and-paste-in-remote-desktop-connection-session

    Best regards,
    Leila

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    1 person found this answer helpful.
  2. Philippe Levesque 5,681 Reputation points MVP
    2021-06-28T13:11:25.093+00:00

    Hi

    Please check on your machine from where you connect. Such problem often arise when an application that catch the copy/paste prevent MSTSC from accessing the data.

    Thanks

    Philippe

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  3. Varun Gupta 6 Reputation points
    2021-06-29T07:07:41.377+00:00

    Hi @Leila Kong ,
    I have clipboard & drive sharing ON. Point is it, clipboard sync works for sometime, then it stops working (usually following Disconnect RDP session event). As u said, I have to kill rdpclip.exe and start it again from Run command to get clipboard sync working.

    Can some one answer these questions -

    1. Is there any explanation or document which states why this issue occurs? Why rdpclip.exe stops syncing?
    2. Is there any workaround, except rdpclip.exe restart? Or permanent fix?