Hello @Ather Zaidi ,
Thank you for posting here.
Here is the answer for your reference.
Q: Is it possible to add/allow an exception for GlobalProtect application to be updated in Windows Group policies?
A: No, we cannot add/allow an exception for GlobalProtect application to be updated in Windows Group policies.
Two suggestions
Suggestion one
The user can upgrade GlobalProtect VPN on user's laptop manually.
Suggestion two (it is not allowed as you mentioned)
Deploy new version GlobalProtect vpn to users laptops via Domain GPO.
How did you install old version of GlobalProtect vpn to users laptops in the past, you can also try that method, if it is also manual, now you may select suggest one.
Hope the information above is helpful.
Should you have any question or concern, please feel free to let us know.
Best Regards,
Daisy Zhou
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