Allow exception to GlobalProtect vpn to be installed on users laptop from GPO

Ather Zaidi 21 Reputation points
2021-07-07T12:30:25.333+00:00

Dear All,
I want to upgrade GlobalProtect VPN on our users to a new version, our Group policy do not allow any upgrades/installation on our users machines. Is it possible to add/allow an exception for GlobalProtect application to be updated in Windows Group policies? What changes can we make to allow this one particular application to be exempt from our policies to be updated when needed.

Thank you

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Accepted answer
  1. Daisy Zhou 20,066 Reputation points Microsoft Vendor
    2021-07-08T02:34:23.95+00:00

    Hello @Ather Zaidi ,

    Thank you for posting here.

    Here is the answer for your reference.

    Q: Is it possible to add/allow an exception for GlobalProtect application to be updated in Windows Group policies?
    A: No, we cannot add/allow an exception for GlobalProtect application to be updated in Windows Group policies.

    Two suggestions

    Suggestion one
    The user can upgrade GlobalProtect VPN on user's laptop manually.

    Suggestion two (it is not allowed as you mentioned)
    Deploy new version GlobalProtect vpn to users laptops via Domain GPO.

    How did you install old version of GlobalProtect vpn to users laptops in the past, you can also try that method, if it is also manual, now you may select suggest one.

    Hope the information above is helpful.

    Should you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  1. Ather Zaidi 21 Reputation points
    2021-07-12T07:57:59.727+00:00

    Dear Daisy,
    Thank you very much for your response, I would go for option 2.

    Have a good week.
    Regards,
    Ather Zaidi

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