Fax server 2016 incoming file foramt

Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,691 Reputation points Microsoft Vendor
2020-07-15T06:35:14.797+00:00

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I recently updated to server 2016 and setup the fax server role. When I deployed the fax server the incoming faxes are stored in a folder as a .tif file. In the previous fax server 2008 the income faxes where saved as a .pdf file.
How can I change the format of the incoming faxes from .tif to .pdf file format?
I am using a US robotic internal fax modem.

TechNet forum original post link:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/c86bddd6-2fd1-498d-89a4-24f3e1406e8f/fax-server-2016-incoming-file-foramt?forum=winserverprint

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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Accepted answer
  1. Andy YOU 3,071 Reputation points
    2020-07-15T08:29:04+00:00

    Welcome to our new Microsoft Q&A Platform.

    Hi,

    It is by design and we are unable to change it within Windows FAX server configuration.

    You can consider of 3rd party solutions/software/tool which can help you to convert the file format.

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